3 posts in this category
Assigning Chats, Adding Notes & Using Tags in TalkWhy
Learn how to assign WhatsApp chats to team members, add private internal notes, and organize conversations with smart tags in TalkWhy. Keep your support team aligned and efficient.
assigning-chats
Prashant Kumar
Jun 10, 2026
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How to Use Conversational Lists in TalkWhy
Learn how to create and use TalkWhy Conversational Lists to organize WhatsApp chats by customer type, order status, priority, and team assignments. Improve response time and never miss an important conversation.
conversational-liststutorials
Prashant Kumar
Jun 10, 2026
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How to Manage Chat Statuses in TalkWhy
Learn how to organize your WhatsApp conversations efficiently using TalkWhy's chat status system — Unread, Open, Pending, Resolved, Archive, and Spam.
chat-statuses
Prashant Kumar
Jun 10, 2026
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