Futuelink ("we", "our", or "us"), based in Dubai, United Arab Emirates, operates TalkWhy.com ("the Service"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our website, mobile app, and services, including integrations with Meta products (e.g., WhatsApp Cloud API).
1. Information We Collect
- Personal Identifiable Information: Name, Email, Phone, Profile picture, Business details
- Meta Platform Data: WhatsApp number, message templates, logs, Page/User IDs
- Technical & Usage Data: IP address, device, browser, logs, usage metrics
2. How We Use Your Information
- To operate and improve our services
- To authenticate and manage user accounts
- To send important updates or marketing content
- To comply with legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell personal data. We share data with Meta Platforms (for WhatsApp Cloud API), service providers (e.g., hosting, analytics), authorities when required by law, and successors in business acquisitions.
4. WhatsApp Cloud API & Meta Data
We use Meta's WhatsApp Cloud API for communication features. Data obtained is used only to support these features. We adhere strictly to Meta's Platform Terms and Data Processing Addendum.
5. Cookies and Tracking
We use cookies to manage sessions, preferences, and analytics. You can disable cookies via browser settings.
6. Data Security
We implement encryption, access controls, and regular security reviews. However, no system is fully secure.
7. Your Rights
- Access or correct your personal data
- Request deletion or data portability
- Withdraw consent and object to processing
Contact us at [email protected] to exercise your rights.
8. Data Retention
We retain data as long as necessary for the stated purposes and legal obligations.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect data from them.
10. Contact Us
Futuelink, Dubai, United Arab Emirates — [email protected]